Staff

Service Alert Update: Minerva intermittent access issues have been resolved

admin — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

ITM 340 - ITSM Problem Management

admin — Tue, 27 Jun 2023 14:31:35 +0000

NOTE: These sessions are available ONLY to IT Services Units.

Update concerning Workday and data security

admin — Tue, 19 Aug 2025 20:25:34 +0000

Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that ��Ǿ�Ʒ�� employees’ personal information and HR related information stored in ��Ǿ�Ʒ��'s Workday system were accessed during this incident.

Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.

GEN 300 - Banner Introduction

admin — Mon, 06 Nov 2023 14:00:39 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

Winner announced: Fujifilm hybrid camera - Student Digital Experience Survey

admin — Thu, 23 Oct 2025 17:38:52 +0000

Congratulations to Shaina Balyasnyy from the Psychology program (Faculty of Biomedical and Life Sciences) for winning the Student Digital Experience survey contest held in Fall 2025.

Shaina won a Fujifilm Instax mini Evo instant camera (film included). Thank you to everyone who entered!

WMS 301 - Site Management Training

admin — Fri, 10 Nov 2023 16:44:55 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

New lock screen image on ��Ǿ�Ʒ��-managed computers

admin — Thu, 11 Sep 2025 15:07:11 +0000

French follows...

We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).

The IT statistics and project dashboard are now available!

admin — Mon, 02 Jun 2025 18:00:36 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the ��Ǿ�Ʒ�� community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

The brand new “It Takes All of Us” course completion Award!

admin — Wed, 23 Jul 2025 19:39:38 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

Report suspicious emails from your ��Ǿ�Ʒ�� Inbox

admin — Thu, 11 Sep 2025 17:06:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Changes to IT Services equipment loans – What you need to know.

admin — Thu, 14 Aug 2025 14:36:03 +0000

��Ǿ�Ʒ��’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.

This initiative supports efforts to optimize resources and modernize services in line with Horizon ��Ǿ�Ʒ��.

During this transition, equipment pick up will continue to be available by appointment.

WS-102 Designing great digital experiences

daniel.zhang@mcgill.ca — Thu, 18 Sep 2025 15:38:24 +0000

Course Description

WS-102 Designing great digital experiences

daniel.zhang@mcgill.ca — Thu, 18 Sep 2025 15:37:44 +0000

Course Description

WS-102 Designing great digital experiences

daniel.zhang@mcgill.ca — Thu, 18 Sep 2025 15:36:56 +0000

Course Description

WS-101 ��Ǿ�Ʒ��'s digital standards

daniel.zhang@mcgill.ca — Mon, 09 Jun 2025 17:41:07 +0000

Course Description

��Ǿ�Ʒ��'s Digital Standards present an overview of the criteria for creating and managing ��Ǿ�Ʒ�� websites and online services including:

Staff

Service Alert Update: Minerva intermittent access issues have been resolved

ITM 340 - ITSM Problem Management

Update concerning Workday and data security

GEN 300 - Banner Introduction

Winner announced: Fujifilm hybrid camera - Student Digital Experience Survey

WMS 301 - Site Management Training

New lock screen image on ���Ǿ�Ʒ����-managed computers

The IT statistics and project dashboard are now available!

The brand new “It Takes All of Us” course completion Award!

Report suspicious emails from your ���Ǿ�Ʒ���� Inbox

Changes to IT Services equipment loans – What you need to know.

WS-102 Designing great digital experiences

WS-102 Designing great digital experiences

WS-102 Designing great digital experiences

WS-101 ���Ǿ�Ʒ����'s digital standards

New lock screen image on ��Ǿ�Ʒ��-managed computers

Report suspicious emails from your ��Ǿ�Ʒ�� Inbox

WS-101 ��Ǿ�Ʒ��'s digital standards